Refund

In order to claim a refund of your contributions made for SUT Token, please send us email with Subject “Refund” to support@sutrarak.com with your ETH or BTC address, your full name and your email and attach the scanned copies of the documents listed below;

  1. Passport or ID (a page with photo, name and document number) and,
  2. Proof of residence (utility bill or bank account statement with your name and address) and,
  3. Selfie with your passport and a piece of paper with handwritten ETH or BTC address to which you wish to obtain the refund.

Alternatively, you can make a video record by our unique technology and follow the steps below,

    1. Open the link (you can send a link to your phone or gadget with camera),
    2. Enter your ETH or BTC address, your full name and your email,
    3. Press the button to start making a video,
    4. Please make a record of your face,
    5. Please continue and make a record of your passport or ID (a page with photo, name and document number),
    6. Please continue and make a record of a piece of paper with handwritten ETH or BTC address to which you wish to obtain the refund,
    7. Please complete the video,
    8. The video file will automatically be downloaded for further processing. Within 7 (seven) working days your documents and video will be checked and Refund will be initiated.